Got questions about SeaSportees products, ordering, or anything else? We’ve compiled a list of frequently asked questions to provide you with quick and informative answers. If you don’t find what you’re looking for here, feel free to reach out to our friendly customer support team for further assistance. Your sea sports journey starts with us, and we’re here to ensure your experience is seamless and exciting.
Seasportees is a lifestyle brand for ocean lovers and sea adventurers. We create stylish, high-quality apparel and accessories inspired by the sea, designed for those who live for water sports like scuba diving, free diving, kite surfing, and more. Our mission is to empower you to wear your passion for the ocean while supporting sustainability and marine conservation. At Seasportees, it’s not just about looking good—it’s about feeling good, knowing your love for the sea aligns with eco-conscious choices. Join our tribe and ride the waves in style! 🌊
We are a UK-based company, but we ship worldwide to bring our products to sea lovers everywhere.
You can reach us at [support@seasportees.com] or through our Contact Us page. We aim to respond within 24-48 hours.
We offer a range of t-shirts, all featuring unique nautical designs.
Yes! You can customize many of our t-shirts with your own designs, text, or images. Contact us for more details!
Our products are made from high-quality, durable materials designed to withstand the elements. Specific material details are listed on each product page.
Yes, we offer a range of sizes to fit everyone. Check the size chart on each product page for details.
Simply browse our website, select your desired products, and proceed to checkout. You’ll receive an order confirmation email once your payment is processed.
We accept major credit/debit cards and payments processed securely through secured payment gate way.
Yes, we use a secure payment gateway, to process all transactions. Your payment information is encrypted and never stored on our servers.
You can cancel or modify your order only if it has not yet been processed for printing or shipping. Contact us immediately at [info@seasportees.com] for assistance.
We currently ship to the UK, with worldwide shipping coming soon! Check our website for updates
Shipping times vary depending on your location and the shipping method selected. Please refer to our Shipping Policy for estimated delivery times.
Shipping costs are calculated at checkout based on your location and the weight of your order. We also offer free shipping on orders over [100$-€-£].
Yes, once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on the carrier’s website.
We accept returns for defective, damaged, or incorrect products. Please review our Refund Policy for details on eligibility and processes.
Contact us at [support@seasportees.com] within 14 days of receiving your order. Include your order number, a description of the issue, and photos of the product (if applicable).
Customized or personalized products are non-refundable unless they are defective or incorrect due to our error.
International orders may be subject to customs duties and taxes based on your country’s regulations. These charges are the customer’s responsibility and are typically due upon delivery. Check with your local customs office for more information on applicable fees.
We’re here to help! Reach out to us via:
- Email: [support@seasportees.com]
- Phone: [+447426452217]
- Live Chat: Available on our website during business hours for instant support.