payment&shipping

Shipping and Payment Policy

Effective Date: [1st of january 2025]Last Updated: [1st of january 2025]

Thank you for shopping at Seasportees. We aim to deliver your orders as quickly and efficiently as possible while ensuring secure and transparent payment processes. Please review our policy below for more details.

Shipping Policy

  1. Shipping Locations

We currently ship to [list countries or regions you ship to]. If your country is not listed, please contact us at [insert contact email] to inquire about availability.

  1. Shipping Methods and Costs

We offer the following shipping options:

  • Standard Shipping: [Insert cost and estimated delivery time].
  • Express Shipping: [Insert cost and estimated delivery time].

Shipping costs are calculated at checkout based on your location and the weight of your order.

  1. Processing Time

All orders are processed within 2-3 business days after payment is confirmed. Please note that processing times may be longer during holidays or promotional periods.

  1. Delivery Time

Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are as follows:

  • Standard Shipping: [Insert timeframe, e.g., 7-14 business days].
  • Express Shipping: [Insert timeframe, e.g., 3-5 business days].

Please note that these are estimates and not guarantees. Delays may occur due to unforeseen circumstances, such as customs clearance or carrier delays.

  1. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.

  1. Customs and Import Taxes

For international orders, customers may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping costs.

  1. Lost or Stolen Packages

If your package is lost or stolen during transit, please contact us immediately at [insert contact email]. We will work with the shipping carrier to resolve the issue.

Payment Policy

  1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure payments through your PayPal account.
  • Apple Pay and Google Pay: For quick and easy payments directly from your mobile device.
  1. Payment Security

All payments are processed securely through trusted third-party payment gateways like Stripe and PayPal. Your payment information is encrypted and never stored on our servers.

  1. Payment Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your payment details. If you do not receive this email, please check your spam folder or contact us at [insert contact email].

  1. Currency and Pricing

All prices are listed in [insert currency, e.g., GBP]. Additional charges, such as taxes or shipping fees, will be displayed at checkout.

  1. Failed Payments

If your payment fails, please ensure that:

  • Your payment details are correct.
  • Your card has sufficient funds.
  • Your bank has not blocked the transaction.

If the issue persists, contact your bank or payment provider. You can also try using an alternative payment method.

  1. Refunds

Refunds, if applicable, will be issued to the original payment method used during the purchase. Please refer to our Refund Policy for more details.

Contact Us

If you have any questions about our Shipping and Payment Policy, please contact us at:

Email: [insert contact email]Phone: [insert phone number, if applicable]Address: [insert company address, if applicable]